PRIVACY POLICY
Welcome to Keepr!
Keepr is owned and operated by Keepr Tech Services Inc.
(Hereinafter referred to as "Keepr").
Keepr values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms of service. In this privacy policy, the word “platform” refers to the Keepr mobile application and website together. The words “we”, “us”, “our” and “Keepr” refer to Keepr, while the words “you”, “customer” and “user” refers to you, the Keepr user and customer.
This privacy policy may change from time to time. Your continued use of the platform and website after we make changes to this privacy policy is deemed acceptance of those changes, so please check this policy periodically for updates. This privacy policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and, in particular, the Personal Information Protection and Electronic Documents Act (PIPEDA - Canadian regulations) and the General Data Protection Regulation (GDPR - European regulations).
1. GENERAL INFORMATION
The personal data of users that are collected and processed through:
Will be under the responsibility and in charge of:
Keepr Tech Services Inc.
300 Bloor St E, Toronto ON, M4W3Y2, Canada
(647)-614-1496, support@thekeeprapp.com
2. HOW DO YOU OBTAIN MY CONSENT?
By downloading and using the mobile application, using the functionalities available on the platform, placing an order through the platform, contacting us through our contact information and providing us with personal information to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent at any time by sending us your request through our contact information.
3. TYPES OF INFORMATION COLLECTED
The information we collect from our users helps us to continually improve the user experience on the platform. These are the types of information we collect:
Information you provide to us. You provide information when you use the functionalities available on the platform, place an order through the platform and/or communicate with us through our contact information or contact forms. As a result of those actions, you may provide us with the following information:
Name
E-mail address
Phone number
Address
Any additional information related to you that you provide to us directly or indirectly through our platform.
Keepr will not collect any personally identifiable information about you unless you provide it.
Information Collected Automatically: By accessing and using the platform, you automatically provide us with the following information:
Your IP address
Referrer URLs
User data: User data generated through the use of the app will be stored in the app cache on the user's device. Keepr does not store user data generated by the user in the application.
GPS: we require certain permissions from the user to access the GPS function incorporated in the mobile devices of each user for the sole and exclusive purpose of providing the functionalities of the platform properly. We do not store the user's location or the user's location history, the information generated by each user is stored in the cache of the application on each user's device and can be deleted by the user at any time.
Payment Information: Your payment data will be processed by the payment processors available on this platform (Stripe), which will process and store your data securely and for the sole purpose of processing the purchase of products. Keepr reserves the right to contract any payment platform available on the market, which processes your data for the sole purpose of processing the purchase of products.
See Stripe's privacy policy here:
Firebase (Mobile app): We use Firebase Crashlytics and Firebase Analytics provided by Google, Inc. of the United States ("Google") and certain functionalities such as Firebase Crashlytics, Firebase Analytics, Google Analytics, Cloud Firestore, Firebase Performance Monitoring, Firebase Dynamic Links, Firebase Authentication, etc. These tools and technologies collect and analyse certain types of information, such as feature usage metrics and statistics, usage history, unique device identifiers and other similar information. The information generated by Firebase may be transmitted to and stored by Google on servers in the United States. We use Firebase to improve our platform.
Please refer to Firebase's privacy policy:
Contact information: We may access some personal information about the user, such as name and email address, when the user or any third party communicates with us through our contact information. Personal information provided through our contact information is not stored on any Keepr server and will be stored on the respective server of our email service.
4. HOW LONG WE KEEP YOUR DATA
Personal data provided by users through the platform and our services will be retained for as long as necessary to provide the functionalities available on the platform and deliver our products or until the user requests the deletion of their data. Keepr may retain personal data for a longer period provided that the user has consented to such processing, as long as such consent is not withdrawn. In addition, Keepr may be obliged to retain personal data for a longer period provided that this is required for compliance with a legal obligation or by order of an authority. Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right to data portability cannot be asserted after the retention period has expired.
5. HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and our current services. We use personal information collected through our platform as described below:
Provide the mobile application (Available on Google Play and App store).
Provide the functionalities available on the platform.
Processing payments through our payment processor.
Deliver the products (anti-lost fobs).
Understand and improve your experience using our platform.
Respond to your comments or questions through our contact information.
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
Communicate with you about upcoming events and news about Keepr.
Keepr marketing purposes.
Link or combine your information with other data we obtain from third parties to help us understand your needs and provide you with better service.
Protect, investigate and deter fraudulent, unauthorised or illegal activities.
6. HOW WE SHARE INFORMATION
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
Third-Party Service Providers. We use third party services to perform certain functions on our platform. Some of these functions and services are: Building and hosting the platform, processing payments (Stripe), performing tracking and analytics functions on the platform (Firebase Crashlytics, Firebase Analytics, Google Analytics), providing storage services (Cloud Firestore), providing authentication services (Firebase Authentication) and displaying and personalising advertisements.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Business Transfers. In the event Keepr creates, merges with, or is acquired by another entity, your information will likely be transferred. Keepr will send you an email or post a prominent notice on our platform before your information becomes subject to another privacy policy.
Protection of Keepr and Others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our terms and conditions and other agreements, or protect the rights, property, or safety of Keepr, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Anonymous Information. Keepr uses anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
7. PROTECTION OF YOUR INFORMATION
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide through the website and platform. If transactions are processed on the website, transaction information is transmitted to and from the platform in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorised access to your personal information to those persons who have a legitimate need to know that information and to those persons you have authorised to have access to that information. Keepr follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once Keepr receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while Keepr strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
8. RIGHTS
Users who provide information through our platform, as data subjects, have the right to access, rectify, download or delete their information, as well as to restrict and oppose certain processing of their information. While some of these rights apply generally, others only apply in certain limited circumstances. These rights are described below:
Access and portability: to access and know what information is stored on our servers, you can send us your request through our contact information.
Rectification, restriction, limitation and deletion: You may also rectify, restrict, limit or delete much of your information.
Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is kept and whether it is shared with third parties.
Object: Where we process your data based on our legitimate interests, as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have legitimate grounds to continue processing it or where necessary for legal reasons.
Withdraw consent: Where you have previously given your consent, for example to allow us to process and store your personal information, you have the right to withdraw your consent to the processing and storage of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a lawful basis for doing so or if your withdrawal of consent was limited to certain processing activities.
Complaint: If you wish to lodge a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users may exercise all of these rights by contacting us via the contact information or contact page.
Rights related to automated decision-making, including profiling: Users may request that we provide them with a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or owners of the personal data they provide through the platform can exercise these rights over their personal data at any time and without any limitation by sending us their request through our contact information.
9. PROTECTION OF CHILDREN'S ONLINE PRIVACY
We comply with national and international regulations regarding the protection of children's personal information. We do not collect information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take immediate steps to delete that information.
10. THIRD PARTIES
Except as expressly included in this privacy policy, this document addresses only the use and disclosure of information Keepr collects from you. If you disclose your information to others, whether other users or Keepr vendors, different rules may apply to their use or disclosure of the information you disclose to them. Keepr does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Keepr is not responsible for the privacy or security practices of another Internet platform, including those linked to or from the Keepr platform. Keepr encourages you to ask questions before disclosing your personal information to others.
11. CONTACT
If you have questions or concerns about this privacy policy and the treatment and security of your data, please contact us using the contact information below:
Keepr Tech Services Inc - Keepr.
300 Bloor St E, Toronto ON, M4W3Y2, Canada
(647)-614-1496, support@thekeeprapp.com
Leave us a rating and review!
Ⓒ Copyright 2024 Keepr, All Rights Reserved.
Design & Developed by iNoid Solutions
